Help me admin team pls

General
1

I am going to format my laptop and I have 5000 points, what should I do to get them back, where can I get the password - key phrases and private key in the laptop app

2

Here Temporary Fix for Windows App Crash / Non-Response and How to backup your key on Mac/Windows - #5 by mogglet

3

my points 5000 points shoing me 000 why hwlp me tell ??? but app is online

4

if u save ur private key, it shud be good no woriess. just export them again if u running it on app or cli