Points Accumulation Wiped after Restarting PC

[Johnny.TT68]

Hello @dillon

I also lost my points after imported private key.

My public key is 37E7YsGKnnWSuygRZTyR9NxqRyYUR1CUU7mPh6RRdiRe

And this is the URL links to my enquiry -

Importing private key not restoring points

Hello Support team, I’ve just fresh installed the aiOS on Windows and successfully imported the private key, my public key ID is the same as before. The problem is that it’s not recovering my points and I lost 2.2K points. Appreciated if you can check and suggest how I need to do to recover my points. My public key is 37E7YsGKnnWSuygRZTyR9NxqRyYUR1CUU7mPh6RRdiRe Regards, Johnny.